We've collected a few of the most commonly asked questions, which will hopefully save you some time. If you'd still like to speak to our staff you are welcome to give us a call, drop us an email, or chat to us through our instant messaging service.


  • Which size hob should I buy?

    This question can have many potential answers, and often depends on the style of your kitchen, the size of the cooker unit and of course your cooking habits.
    Measure the length and width of the hob to be replaced and use that as a guide.
    If you are a first time hob buyer, simply measure the length and width of the cooker unit. You can then use these dimensions to search through our available hobs for designs that match. And remember to always get a new hob fitted by a professional fitter/electrician.

  • How should I clean the hob?

    Light grease and cooking build ups can be removed with a warm, soapy cloth. Many of our hob models have removable pan stands to help you clean in areas most prone to dirt/grime build ups. Or apply a cleaning agent with a spray or sponge and leave for a few minutes before wiping.

  • How far from the wall should a newly installed hob really be?

    50mm or more from the hob to the wall.

  • What are the types of hob available?

    The main types of hob available are domino hobs, induction hobs, gas hobs, electric hobs and ceramic hobs.

  • What is the minimum distance between gas/electric hobs and a cooker hood?

    If you cook on a ceramic or induction Cookology hob and you’re not cooking with gas, then the minimum distance is less. There is no set maximum distance between your hob and hood. However, it is recommended to consider that performance may be affected if the higher hood is placed from the minimum distance.

    • Cookology electric hobs need to have 65cm between the hob and the cooker hood.
    • Cookology gas hobs need to have 75cm between the hob and the cooker hood.
    • Mixed Fuel Hobs is 750cm between hob and hood
  • Can I use all 4 rings on full power on a plug-in induction hob?

    For plug-in inductions hobs such as our 13amp plug-in induction hob (CIP613), you cannot use all 4 rings on full power at the same time. The overall power is limited to 3000W so you can’t have each zone on high power. However, surveys tell us that this is more than enough for the average cook, but if several cooking zones have to be used at the same time then a “hard-wired” version such as the Cookology CIT600 or CIB605 Induction Hobs might be more suitable. These must be fitted by a qualified electrician.

    The CIP613 will automatically limit the sum of all power levels to 12.

Can’t find what you’re looking for? Get in touch!

Chat with us

We’re online during the day Mon-Fri to help out with any issues.

Write to us - Icon

Write to us

Send us an email and we’ll come back to you as soon as possible.

Call us

Give us a call and our Suffolk based team will be happy to help. 08000 308 444