Cookology CGR01 Oven Grill Rack

FREE Delivery Services

• Free next working day delivery (Mon-Fri)
• A safe “no contact delivery practice” approach (see our delivery FAQ page for full details)
• Free Home delivery service
• Appliances may be brought into your home at the driver’s discretion, providing that access is not an issue

30 Day Returns Policy

We offer a simple, no fuss returns policy:

STEP 1 – Make sure you do not install and or use the item and keep all the packaging

STEP 2 – Simply let us know via Email within 30 days of receipt/delivery that you wish to return the item by Emailing: help@cookology.com

STEP 3 – We’ll give you instructions and a Returns number that you need to write on a piece of paper and stick to the outside of the box (DO NOT WRITE ON THE BOX PLEASE)

STEP 4 – Track the item and when you can see it has arrived get in touch. Once we have checked it to make sure it is still brand new and can be sold as brand new we will refund you in full….That’s it!

Damaged Items Policy

Our appliances are carefully & professionally picked and packed and the couriers we use take great care to make sure items arrive in pristine condition. However, on occasion damages will happen. To help us get any issues resolved as quickly as possible, please make sure you follow the following instructions:

STEP 1 – Report damage and send photos to help@cookology.com within 48 hours of delivery

STEP 2 – Do not install the items, this will invalidate a claim and could be dangerous