About Cookology
Cookology is a family-owned firm specialising in matching oven, hob and cooker hood sets, along with fridges, freezers and wine coolers.
We are a growing, British company that prides itself in thinking big with small price tags. Established in 2014, we aim to provide customers with beautiful kitchen and home appliances and first-class customer service. Our warehouses are stocked with more than 175,00 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to offer nationwide hand-delivery to your doorstep with a two-person delivery team. Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand-new induction hob, a stylish fan oven, or a fridge that’ll give you the space you need for a family shop.
The Cookology Story
The Wright Buy, founded in 2009 by Andrew Wright in East London, began with a small investment and a vision to provide affordable appliances. Rapid growth led to the launch of Cookology, our own appliance brand, in 2014, offering stylish, value-driven products. Over the years, we’ve expanded our operations, moved into larger company owned facilities, and built direct supplier relationships to keep prices low. By 2019, we earned national recognition, including eBay’s Large Seller of the Year Award. In 2021, we rebranded our website as Cookology, focusing solely on our in-house label, which has since become a market leader. We were also included in the Which Best Value Appliance Brand of the Year award shortlist for 2024.
Continued expansion includes new offices, warehouses, and showrooms, with major developments underway in 2024 and 2025 to support our growing presence in the UK appliance market. With this growth, our values around providing quality products at great value remains the same.
Founder and Owner
Andrew founded The Wright Buy in 2009, driven by a passion for appliances and a clear entrepreneurial vision. In 2014, he launched Cookology to offer stylish, reliable, and great-value appliances to homes across the UK. Today, he continues to lead the business with a strong focus on growth, innovation, energy efficient products and customer satisfaction.
Customer Service Manager
Kate started her journey with Cookology in 2018 as a member of the customer service team and quickly rose to lead the department. Known for her exceptional organisational skills and in-depth product knowledge, she manages a dedicated team focused on delivering top-tier support.
Purchasing & Commercial Administrator
Kayleigh joined Cookology in 2019 and transitioned from customer service to the purchasing team. She now oversees procurement processes and liaises with trade customers. Her attention to detail and proactive approach help ensure a smooth and efficient supply chain.
Despatch & Logistics Supervisor
Sam came on board in 2020 and manages the daily coordination and despatch of thousands of orders. Working closely with logistics partners such as DPD and Furdeco, he ensures accurate, on-time deliveries and a dependable customer experience.
Marketing Manager
Since joining in 2023, Dominic has helped shape Cookology’s creative marketing direction. He manages digital campaigns and brand presentation – including the design of the company’s new showroom and office – helping to enhance customer engagement and drive business growth.
Warehouse Supervisor
Ashley manages Cookology’s 200,000 sq. ft. warehouse, coordinating the storage, picking, and packing of over 175,000 units. Since joining in 2018, he has helped ensure smooth daily operations and uphold high standards in inventory control and fulfilment.
Accounts
Roanne was the first ever employee at The Wright Buy in 2009 and has been with the business throughout the evolution into Cookology. Roanne has played an instrumental role in the growth and success that has helped us become the Cookology of today.
Cookology FAQs
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Are Cookology products made in the UK?
We’re proud to be a UK-based company. While many of our products are sourced from trusted suppliers and market-leading factories around the world, everything is shipped from our company owned warehouse in Suffolk to ensure quality and reliable service.
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How long does it take Cookology to deliver?
We offer free next working day delivery on small items to all UK customers. Orders placed on weekends or bank holidays are processed the next working day and delivered the day after.
For larger items, our delivery team will contact you to arrange a delivery slot. These deliveries typically take 3–5 working days.
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What is the refund policy for Cookology?
We offer a full refund for returns made within 30 days of delivery, provided the items have not been installed or used. You can find full details in our Returns Policy.
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How do I return Cookology products?
If your item isn’t faulty but you’d like to return it to us, we’d kindly ask that you take responsibility for arranging a return to us. To be eligible for a refund, items must be unused and in their original packaging.
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What is the warranty on Cookology products?
All Cookology products come with a minimum 12-month parts and labour warranty, issued by the manufacturer. This warranty is subject to certain terms and conditions.